Frequently Asked Questions
Everything you need to know about Arccos Smart Sensors and performance tracking.
How do Arccos Smart Sensors attach to my golf clubs?
Each Arccos sensor simply screws into the hole at the end of your golf club grip. Once secured, you can pair them with the Arccos Caddie app to start tracking your data automatically.
What is the standard shipping timeframe for orders?
Orders are typically processed within 1-2 business days. Standard shipping within the continental United States usually takes 3-5 business days, while international shipping varies by destination.
Does the Arccos Caddie system require a subscription?
Yes, Arccos is a subscription-based service. Most hardware purchases include the first year of membership for free, which provides access to AI-powered insights, GPS rangefinder features, and strokes gained analytics.
What is your return policy for hardware?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the sensors in their original packaging within 30 days of the delivery date for a full refund.
Are the sensors waterproof?
Arccos sensors are designed to be weather-resistant and can withstand rain and damp conditions on the course. However, they should not be submerged in water.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.